After more than 20 years as consultants or consultant’s customers, we have come to the following conclusion: finding the right consultant is never an easy exercise…
As a customer, you need to identify a consultant who is familiar with the challenges of your industry, used to work in a company of your size, speaks your language and being familiar with your local culture, ideally located close to your needs.
As a consultant, the challenge is to get known, to be recognized for the quality of your work, to identify reliable partners on whom you can rely (simply because they represent you), to be in direct contact with the customer and to avoid third parties.
Whether you are a customer or a consultant, an imperative step is to check the references of the consultants you wish to work with.
In this respect, who better than a trusted person or even directly the customer is able to give you feedback on the quality of the collaboration with the consultant?
This is the reason why we decided to give the customer the opportunity to share his feedback in total transparency.
Guarantee of trust for the customer and guarantee of credibility for the consultant, the voice of the customer allows you to have a clear / transparent feedback of the capacities of the consultant you wish to integrate and/or with whom you wish to collaborate.